Help Purchasing / Spare Parts

Shipping Time and Rules

Shipment times for each product vary depending on availability. The estimated shipping time is shown for each product when you place an order at product detail pages. If your order includes several products, the estimated shipping time will depend on the product that will take the longest. We do not separate orders, nor do we separate combo products and ship them before the estimated shipping time. If you want to receive products individually as soon as they are available, please order them separately.

Delivery and Shipping Fee

Shipping Services

Orders from North America will be shipped by FedEx and DHL. We are unable to ship to PO Boxes. Due to air transportation restrictions, it is recommended to purchase no more than two batteries per order. For orders from areas such as Alaska, Hawaii, or the central mountainous regions, delivery time will be slightly longer.

Shipping Fee

Shipping fee is supposed to be paid by buyer.

Shipping Notice

For special shipping requests, please contact AGL Support. Please confirm your address before payment. If you enter the wrong address, please contact AGL Support in a timely manner. We will contact logistics personnel to solve the problem. AGL orders can only be shipped to the country where the order is placed. If you ask to change the address after the order has been shipped, we cannot guarantee that your order will be updated. In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.

When you place an order, be sure to enter the correct name, address, and contact information so that we can deliver your items successfully.